Service Engineer

Service Engineer
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Service Engineer
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Hytrans Systems -
Lemmer -
hbo -
Undetermined time
Sales Service Technic mechanical engineering
Are you a driven Service Engineer who likes to roll up your sleeves and contribute to the further development and professionalization of our organization? Then come reinforce our team!
What can we tell you about the position?
Hytrans is a progressive company that makes a complete and unique system that is used in disaster response and rescue operations. A product you can be proud of. We are a down-to-earth and informal organization with customers all over the world. Hytrans is the world market leader and has the ambition to remain so in the future. In Lemmer we have about 100 motivated employees who sell, develop, assemble and support the products.
The Service Engineer is the connecting link between our customers/distributors and our after sales activities.
Key responsibilities in this role: - You will assist end customers and distributors with technical questions and breakdowns of machines and systems, including more complex problems. - You will be the technical point of contact for distributors and advise them on After Sales work to improve service to end customers. - You identify areas for improvement from customer requests and work with colleagues and other departments on technical solutions, modifications and improvements, and actively provide input for new and further developed products. - You will participate in project teams of complex projects, including kick-off meetings, quality checks and functional takeaways prior to product delivery. - You will develop and maintain technical documentation, manuals, knowledge bases and training, and actively share your knowledge with colleagues and distributors. - You will coordinate complex repairs and modifications, directing colleagues or service teams on site.
What do we ask of you?
Minimum of 5 years relevant experience in a tech...