Administrative Assistant Service

Administrative Service Assistant
Will you be our new colleague? Administrative Service Assistant Function group
Service & Projects
Barneveld
Your role
Are you someone who likes to stay on top of things and gets a boost from keeping the books in order? Do you enjoy organizing things well, interacting with customers, and supporting your colleagues? If so, we'd love to invite you for an introductory meeting!
For almost 80 years, Moba has been creating total solutions for sorting, packing, and processing eggs that are sold all over the world. Over the years, Moba has grown into a global market leader with systems in 111 different countries, processing more than 1 billion eggs every day. From design, development, production, and installation to service, it all happens in Barneveld.
In this role, you will provide administrative and organizational support to the Service Department. You will ensure that service hours and invoices are processed correctly and serve as the first point of contact for customers with questions or comments regarding these matters. In addition, you will handle travel requests for service technicians and colleagues from other departments. Through your work, you will ensure that processes run smoothly and that customers receive excellent service.
Here are some of your key responsibilities:
Service Administration
? You process service hours and ensure they are recorded correctly
? You prepare service invoices and verify their accuracy
? You manage service contracts and the associated paperwork
? You process hours worked, travel time, and expenses for Field Service Engineers
? You handle questions and complaints about invoices professionally and record them
Service Coordination
? You handle travel requests for service technicians (flights, hotels, transportation, visas)
? You also assist other departments, such as R&D and Operations, with travel requests
? You ensure that everything is arranged in a...