Revenue Operations Specialist

- €4,500 - €5,500 per month - Operations
Job details Application
Job description
Why this vacancy?
In the past year, we have made a major professionalization effort: -
We have said goodbye to self-built tools for subscription management. -
Sales and Marketing have been working together in our CRM for some time now. -
Our Customer Success platform has been further set up to automate CS's activities as much as possible. -
The customer lifecycle stages have been mapped out and are increasingly applied to our work.
Now that this basis has been established, it is time to take the next step. We are looking for someone who ensures that we always have insight into the performance of our commercial processes and who tells us how we can improve them. You do this by ensuring that Marketing, Sales and Customer Success work together as efficiently as possible.
What exactly does the job entail? -
You automate the work of our commercial colleagues using the tools from our commercial stack: HubSpot, Younium and Planhat. You do this proactively, so you are aware of the possibilities of these tools and how they can help our organization further. You also ensure that colleagues adopt these possibilities. -
You identify process improvements, you implement them and you involve your colleagues in these changes. -
You ensure that the data and statistics from these systems are always up-to-date and you come up with proposals on how we can improve these KPIs. -
You help us build up the self-serve motion of our platform.
What does my team look like?
Organizationally, you belong to Team Operations. This team consists of people who are involved in all organizational (and sometimes substantive) activities surrounding the completion and delivery of our releases and the support of the commercial teams that belong to it. It is a relatively new team, so there is plenty of room for (personal) growth and further development.
What's in it for you? - ...