Nordic Customer Care Agent

Aanmelden op Uitzendbureau.nl YoungCapital uitzendbureau
Fulltime Nordic Callcenter at KLM in Amsterdam!
YoungCapital Amsterdam
2.117 tot 2.646 32 - 40 uur MBO - WO nieuw
Status Open
Solliciteer op de website van het uitzendbureau
Wat wij vragen
Opleiding
MBO, HBO, Universiteit
Talen
- Je beheerst Engels
Wat wij bieden
Salaris
€ 2.117 tot € 2.646
Uren
32 tot 40 uur per week
Dienstverband
fulltime
Vacaturebeschrijving
Support international travelers in Nordic in the KLM Callcenter in Amsterdam! Join a leading airline in Amsterdam, earn €15.27/hr, and learn service skills Wat ga je doen?
You will resolve travel issues with empathy!
In this fulltime position at the Callcenter of KLM in Amsterdam you will serve as the direct link between the airline and its global travelers. You assist passengers with seat upgrades, delayed baggage, or flight cancellations while actively listening to their needs. Your main goal is to deliver quick, empathetic solutions over the phone so every customer enjoys a smooth travel experience.
You will work for an iconic international airline!
You will join a world-renowned aviation brand in Amsterdam where quality and international teamwork come first. To set you up for long-term success, you will start on November 2nd or 23rd with an 8-week paid training program. After completing your training, you will work alongside a supportive, multicultural team with options for partial remote work.
You have fluent Nordic and English language skills and a calm mindset!
You are a patient, customer-minded communicator who speaks fluent Norwegian, Swedish, and English. You stay calm during challenging situations and take pride in turning travel disruptions into positive outcomes. You are eager to work 32 to 40 hours per week across flexible shifts from Monday to Sunday (07:00 AM to 10:00 PM). Wat wij bieden
- A monthly gross wage between € 2.117,44 and € 2.646,80 a month; - A comp...