Field Service Administrator

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Field Service Administrator Standort: Aldridge
Role: Field Service Administrator
Location: Aldridge, WS9 8TZ
Hours: 40 hours per week | between 08:00 and 16:30 Monday to Friday
Salary: Up to £28,894.81 pa DOE
Are you organised, customer-focused, and great at keeping things running smoothly behind the scenes? We're looking for a Field Service Administrator to join the team at Aldridge, where you'll play a key role in supporting our field service operation and ensuring our customers receive an excellent service.
In this varied role, you'll work closely with technicians, customers, and internal teams to keep service activities on track. From raising job cards and processing documentation to managing invoices and warranty claims, you'll help ensure jobs are completed accurately and efficiently.
What we're looking for:
You'll be a proactive administrator with excellent attention to detail and a passion for delivering great customer service. You'll be comfortable managing multiple priorities, communicating with a range of people, and maintaining accurate records in a fast-paced environment.
You'll also have: - Previous administration experience - Strong customer service skills - Good working knowledge of Microsoft Excel and Word - Excellent organisation and time management skills - The ability to prioritise workloads and meet deadlines - Strong communication skills and a collaborative approach - The ability to remain focused and effective under pressure - A flexible, results-driven mindset
If you enjoy working as part of a busy team and take pride in providing high-quality administrative support, we'd love to hear from you!
We welcome applicants from all backgrounds. Even if you don't meet every requirement, we encourage you to apply. We value potential and are committed to supporting your development.
We recognise the importance of flexibility and offer a range of flexible and hybrid working arrangements wher...