Clinical Sales Manager Netherlands/Germany West (w/m/d)

What we are doing

Our mission is to prevent vision loss and ultimately blindness by developing AI software that assists ophthalmologists in therapy planning for their patients. We use computer vision deep learning models (AI) trained on thousands of cases and millions of images to predict disease progression, individualize therapy and improve outcomes. The decision support algorithm targets widespread eye diseases like Age-related Macular Degeneration (AMD, 7.5mio affected in Germany alone).

Tasks
Your Responsibilities:


- Partnering with the field sales representatives of our distribution partners to identify customer needs, support the sales process, and ensure the successful implementation of our AI solution.

- Identifying improvements during clinical observerships in the intravitreal injection (IVT) process and training our customers on how to derive the maximum value from our AI assistant.

- Attending regional and national conferences to present and explain our solution to potential customers.

- Providing feedback and new feature requests to our product management team.



You're doing a great job when:


- You know our customers' IVT process and IT setup better than they do themselves sometimes. 😉

- Our initial implementation time drops from 2–12 weeks down to just a few days.

- We are live at 99.9% of our customer sites, including the latest updates.

- Our customers would never dream of switching to another tool because they continuously derive more value from our AI—thanks to your active hands-on support, both remote and on-site. 🙂



Requirements
Your Must-Haves


- Fluent service-oriented communication with various customer groups, such as physicians, physician or medical assistants, and technicians or practice IT staff.

- Tech-savvyness, meaning you aren't afraid to troubleshoot potential PC issues and loop in our internal IT team for more complex problems.

- Self-motivated and results-oriented, with the ability to work independently a