Customer Service Agent

Customer Service Agent in Utrecht
YoungCapital
Beschrijving
Grow your career as a Customer Service Agent in Utrecht! Master HubSpot, level up your technical skills and reduce food waste. Apply! Wat ga je doen?
As our new Customer Service Agent, you take ownership of your professional growth in a fast-moving, innovative tech environment. You expand your technical domain knowledge every single day.
You master CRM workflows and troubleshoot technical support requests.
You manage incoming tickets in HubSpot, analyze customer queries, and route technical issues to the right internal experts. By taking charge of ticket triage and resolution, you gain deep operational insights into our SaaS products and continuously refine your technical skills.
You are a fast learner with strong problem-solving drive and fluent English.
You learn new software tools effortlessly and structure your workday with precision. You communicate clearly in English, take initiative when you spot bottlenecks, and combine working remotely with two structured office days in Utrecht to learn directly from your peers.
You accelerate your career within an ambitious food-tech scale-up.
We provide an environment where initiative is rewarded and learning curves are steep. By joining our mission to eliminate food waste in hospitality, you build valuable experience in tech support, client operations, and sustainable innovation. Wat wij bieden - Continuous learning opportunities and career development - A competitive salary matching your skills and growth - Intensive training on CRM tools, ticket handling, and product technology - Travel allowance for all commuting expenses to Utrecht - Flexible hybrid work model (2 days office, remainder remote) - High-impact experience at the intersection of tech and sustainability - An empowering work environment where creative solutions are encouraged Wat wij vragen - Higher education working level (HBO/Bachelor equivalence) with...