HR Operations Manager

• - 300 werknemers
HR Operations Manager
Baan • Amsterdam, NL
Geplaatst 9 sep. 2026
Delen:
Kopiëren
Werkervaring
2 tot 10 jaar
Full-time / part-time
Full-time
Functie
Human Resources
Opleidingsniveau
HBO of WO bachelor
Taalvereiste
Engels ( Vloeiend )
Bouw aan je carrière op Magnet.me
HR Operations Manager of the GSC HR stream ensures the delivery of high-quality and timely support services related to DLA Piper's HR processes and systems. This role leads on all day-to-day activities to deliver medium- and short-term plans in line with the GSC HR strategy, ensuring all key performance metrics are being met, while leading the entrusted teams, providing direction to team members, monitoring workload and making decisions to ensure priorities are delivered sustainably at the same time. Main duties and responsibilities - Oversee HR operations in entrusted processes area and lead on all day-to-day activities to execute medium- and short-term plans in line with the GSC HR strategy, ensuring all relevant company standards and guidelines are met in process execution and the team is adequately coached on the quality standards - Manage escalated service issues, monitor root cause analysis and remediation actions, regularly report on substandard service delivery; provide guidance and approval related to escalations to the direct reports and other people as delegated - Closely cooperate with Senior Manager, global process owners & leads to drive efficiency, improve quality and timelines of service and remove structural issues impacting the service - Manage process transitions, continuous improvement actions and other projects within entrusted processes area - Facilitate integration with other functional areas including seeking opportunities for cross-team cost-effective solutions. Pay attention to the trends that might impact ways of working and service delivery - Actively monitor and notify Senior Manager about a n...