Key Account Manager

L'Oréal
loreal.com L'Oréal
E-Key Account Manager
Hoofddorp, North Holland
North Holland
Hoofddorp
Sales
15--2026
E-Commerce Key Account Manager Benelux (Amazon)
Consumer Products Division
Location: Hoofddorp, Netherlands
(Scope covers Benelux)
Hello, we're L'Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.
A Day in the Life
As our E-Commerce Key Account Manager, you will be part of a dynamic e-commerce team responsible for driving our pure player business across the Benelux, for example Amazon, Bol, and TikTok Shop. In this role, Amazon will take up the largest part of your time but you will also focus on expanding our existing business with e.g. Picnic. This role goes beyond day-to-day management: you will establish a solid, multi-year strategic framework to guide our long-term growth. It's key account management with true activation power.
You drive joint business planning, think strategically about retail media and consumer activation, and act entrepreneurially to fuel sustainable growth for iconic mass-market brands like Maybelline, L'Oréal Paris, and Garnier. Because you will navigate abroad, strong cross-border stakeholder management and resilience are key to success.
Your main responsibilities include: - Strategic Growth : Design and execute the annual commercial and activation plan for e.g. Amazon to maximize retail sales and market share. - Negotiation & Joint Business Plans : Lead yearly commercial negotiations, aligning our brand goals with partner strategies. - (International) Stakeholder Management : Navigate matrix structures, aligning local Benelux goals with European ZONE guidelines and international partner contacts. - Data-Driven Performance : Analyze sales parameters, forecasting, and consumer journey touchpoints to optimize invento...