Cluster Reservations & Revenue Internship September 2026 - Crow
Over deze vacature
About us:Welcome to Crowne Plaza Amsterdam – South and voco® The Hague, two distinct IHG Hotels where you'll experience the best of both worlds.
At Crowne Plaza Amsterdam – South, business meets comfort in the lively Zuidas district, with 207 rooms, 7 meeting venues, and vibrant spots like De Japanner Zuid and the Manhattan Lounge-Bar.
At voco® The Hague, an iconic former bank building has been transformed into a stylish hotel with 204 elegant rooms and a warm, welcoming team.
Together, these two hotels offer the perfect place to learn, grow, and connect within the IHG Hotels & Resorts family.Core responsibilities:
• Manage individual bookings requests for Crowne Plaza Amsterdam South and voco The Hague via phone, email and distribution channels.
• Monitor room inventory and rate availability in coordination with Revenue Management
• Proceed with inquiries handling and reservations as needed.
• Upsell room categories and additional services to maximize revenue per booking.
• Process cancellations, amendments, and no-shows in line with hotel policy.
• Maintain detailed and accurate guest profiles and preferences.
• Ensure compliance with brand standards and reservation procedures.
• Process advance deposits on reservations.
• Join revenue calls and revenue meetings.Guest Satisfaction:
• Provide clear, accurate, and engaging information about rooms, services, and facilities.
• Respond to guest inquiries promptly and professionally (email response time aligned with brand standards).Teamwork:
• Ensure seamless communication of special requests to Front Office, Housekeeping, and F&B by Managing PMS (Opera) bookings 'update and traces for both properties in a timely manner supporting efficient internal communication and guests experience.
• Maintaining a high level of guest satisfaction through actively communicating with the guests before, during and after the stay.
• Participating in Site inspections for meeting and events and client facing appointments
F
Ontdek gerelateerde vacatures
Soortgelijke banen
Bekijk alle soortgelijke vacaturesVerkoopmedewerker/Chocolate Advisor
Logistiek Coördinator Transport
Groenvoorziener Amsterdam
Business Analist II Gebied CRM Telefonie oplossingen
Senior Technisch Manager
Leerling Monteur BBL
Veelgestelde vragen
Hoe solliciteer ik op deze vacature?
Open de oorspronkelijke bronpagina en neem daar contact op met de werkgever. Finder rekent werkzoekenden nooit iets.
Zijn deze vacatures actueel?
Ja. Finder vernieuwt regelmatig vacatures uit openbare bronnen en verwijdert gesloten aanbiedingen.
Waar kan ik het soort dienstverband en de werkvorm zien?
De belangrijkste voorwaarden vindt u boven de beschrijving. U kunt ook gerelateerde vermeldingen openen voor Werkgever niet bekendgemaakt en Amsterdam.