Bartender - Hyatt Regency Amsterdam

The restaurant MAMA MAKAN and its bar are the place to go for an authentic Indonesian all-day-dining experience. Together with the entire team, our #mamaloves taking guests on a culinary journey to Indonesia, experiencing the original dishes reminiscent to the menus on the walls of cafés in Jakarta. MAMA MAKAN is looking for a passionate Fulltime Bartender! What Mama seeks:‘Bartending with love provides happiness for the soul' is what Mama says. She is looking for a passionate Bartender who adds a personal touch to the excellent guest experience at the bar. Someone who loves wine, spirits and cocktails and everything that revolves around bartending. A multi-tasking centipede with a flexible mindset. Someone who will go out of his/her way to make sure Mama's guests feel at home. What does the ROLE entail?
• Being familiar with all food and beverage items on the outlet menu;
• Delivering exceptional, friendly, courteous and professional guest service at all times;
• Taking beverage orders from guests, up selling wherever possible;
• Preparing and serving beverages according to the established standards and service sequence;
• Following standard recipes and minimize waste to ensure the beverage cost is in line with budget;
• Being flexible, meeting special guest requests for specific preparation methods and ingredients;
• Ordering beverage ingredients based on par stocks and as required by the Management;
• Utilizing the outlet point-of-sales system, ensuring all sales are properly recorded, following correct procedures for ordering, voiding or correcting items;
• Completing opening and closing duties as assigned;
• Handling all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily;
• Treating all operating equipment and supplies carefully to minimize damage and reduce wastage;
• Assisting in inventory-taking as required, and in resolving any discrepancy