Front Office Manager - The Den 's-Hertogenbosch, Tribute Portfo

Are you the strategic and guest-focused Front Office leader to elevate The Den, ‘s-Hertogenbosch?At The Den, ‘s-Hertogenbosch, we are looking for a Front Office Manager who leads with heart, operates with vision, and brings out the very best in their team every single day. From our buzzing lobby to our iconic rooftop restaurant, no day is the same — and that's just how we like it. If you thrive in a dynamic, design-led environment and love shaping unforgettable guest experiences, this is your moment.ABOUT THE DEN, ‘S-HERTOGENBOSCHThe Den, ‘s-Hertogenbosch is part of Marriott International's Tribute Portfolio and is operated by the Odyssey Hotel Group, Europe's fastest-growing hotel management company. We opened in March 2022 in the Paleiskwartier district — just a short walk from the central station and the heart of the city.The hotel features 160 stylish rooms, flexible meeting spaces, a lively ground-floor bar, and Current Rooftop Restaurant & Bar — the city's first rooftop dining experience. From calm weekday elegance to vibrant weekend energy, The Den is a destination where urban lifestyle and local warmth meet.THE POSITIONAs Front Office Manager, you are the operational anchor and the warm face that defines the first and last impression of our guest experience. You lead the Front Office team, oversee daily operations, and collaborate closely with other departments to ensure every guest feels seen, valued, and welcomed — from check-in to check-out and everything in between.You combine strategic thinking with genuine hospitality and know how to create structure without losing the human touch. Whether resolving a challenge or celebrating a team win, you're always a step ahead.YOUR MAIN RESPONSIBILITIES
• Lead and develop the Front Office team with a focus on guest satisfaction and team growth
• Ensure smooth and guest-focused check-in and check-out processes
• Drive improvements in guest feedback and online reputation
• Oversee scheduling