Associate Director

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Branchen Partner
DEPT® /CX & Design Associate Director Experience Design - Roles
Offene Stellen in: Berlin, Hamburg, Zürich
Abteilung CX & Design
Vertragsart Indefinite Associate Director Experience Design
Jetzt bewerben Associate Director Experience Design
Zürich, Hybrid
DEPT® is a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We're 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.
JOB PURPOSE
This role is part of ourExperience & Engineeringteam in the DACH region. We combine technology and experience design to create emotive yet conversion-focusedCX platforms, Apps, Online Shops and Design systemsat scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.
As Associate Director, you will lead pitches to win new business in DACH and EMEA and oversee projects for key accounts to develop user-centered experiences that drive measurable growth. Your focus will be on ensuring outstanding design quality to win and retain clients.
WHAT YOU'LL DO: - Design excellence: As Lead Designer for pitches and key accounts, you'll set the standard for award-winning design that ensures user, brand, and business requirements are not just met but exceeded. - Delivery accountability: You are responsible for the design quality and the successful delivery of your pitch or project team. You not only set the direction and monitor quality, but also work closely with the core team to ensure overall success. - Teamwork and collaboration: You will work closely with other departments, s...