Commercial Support Engineer After Sales

Commercial Support Engineer After Sales Fulltime
- Commercial Support Engineer After Sales
5500
Diemen
Solliciteer
For an internationally operating technical organization, we are looking for a Commercial Support Engineer After Sales who combines technical insight with strong coordination and communication skills.
In this role, you will be the central point of contact for service-related inquiries and orders, working with a wide range of stakeholders including customers, distributors, and internal departments.
About the Role
You will play a key role in both the pre-sales and post-sales process, ensuring that customer requests are translated into high-quality solutions and delivered on time. From defining scopes and preparing quotations to coordinating service delivery, you will manage the full lifecycle of after-sales activities.
All activities are handled from the office in the Diemen region.
Responsibilities - Collaborate with customers and internal teams to define scope and service solutions - Prepare detailed and accurate quotations based on customer requirements - Gather input from engineering, field service, and other departments for complex requests - Process and manage customer orders in the ERP system - Monitor delivery timelines and proactively follow up on delays - Coordinate and schedule field service engineers when required - Ensure successful completion and closure of service orders - Maintain clear communication with stakeholders in Dutch and English
Your Profile - Technical background (engineering degree or similar preferred) - Experience in project coordination or a similar role within a technical environment - Strong organizational and project management skills - Structured, analytical, and solution-oriented mindset - Proactive and result-driven with a hands-on mentality - Able to perform under pressure and meet tight deadlines - Excellent communication skills in Dutch and English (additional language...