Night Receptionist - Via Amsterdam

Night Receptionist @ Via Amsterdam
Via Amsterdam is more than just a youth hotel— it's a vibrant, multi-functional playground for curious, new-age travellers. And at the heart of it all? The reception. As our Night Receptionist, you're not just a team member — you're the soul of the night shift 💖.You're the first friendly face guests see when they arrive and the one who ensures their Amsterdam adventure kicks off right. Forget the boring, “passport and booking number please” routine — we're all about real connection. Whether it's sharing your favourite hidden vintage shop, that cozy café around the corner, or the coffee shop everyone's actually here for, you're the go-to local insider.During the night, you and your shift buddy (or buddies) are responsible for the entire hostel. With nearly 1,000 beds filled, that's no small task — but don't worry, we've got your back. You'll receive thorough on-the-job training and complete an official Emergency Response Officer (BHV) course — a one-day session, right here at our location. We're looking for someone who combines that training with good judgment and common sense to keep Via both safe and fun.A workday includes:
• Being the first smiling face guests see (even at 2 AM!).
• Checking guests in and out, answering calls, and helping with questions.
• Giving the lowdown on Amsterdam's must-sees, hidden gems, and can't-miss experiences.
• Doing security rounds, handling issues, and making detailed reports.
• Keeping tabs on stock and restocking as needed.
• Wrapping up front office admin tasks like the night audit.
• Keeping the lobby looking sharp and welcoming.

Functie-eisen:
You'll be a great fit if you bring a few of the below with you:
• Strong hospitality and communication skills — English is a must, and bonus points if you speak another language too!
• A solid sense of responsibility and ownership — you take pride in what you do.
• A flexible mindset that adapts