Technical Support Specialist (Repair Devices)

Technical Support Specialist (Repair devices) - French and Dutch
Solliciteer nu
Tussen €36.000 en €42.000 Per maand
Beschrijving
What will you do?AsAs a key member of our Technical Support team, you will play an essential role in maintaining the optimal performance of the medical devices by delivering precise and high-quality repair and maintenance services. Your core responsibilities will include: - Performing repair and maintenance activities on medical devices, both on-site and in the workshop, in adherence to the highest technical standards. - Diagnosing and resolving technical issues efficiently using appropriate diagnostic tools and procedures. - Providing technical assistance to clients regarding device setup, system integration, and troubleshooting. - Maintaining accurate documentation within the ticketing system, including the creation of repair reports and detailed cost estimates. - Coordinating maintenance schedules and managing parts inventory in close cooperation with the internal team. - Conducting user training sessions-both online and on-site-on proper device operation and routine maintenance. Requirements Who are you? - Successfully completed technical training, preferably as an electronics technician, mechatronics technician, or in a comparable discipline. - Proficiency in Dutch and English (spoken and written); - Proven experience in the repair and maintenance of technical devices; prior exposure to medical, fitness, or diagnostic equipment is advantageous. - Strong technical acumen and effective problem-solving capabilities. - Familiarity with Microsoft Office applications; experience with ticketing or CRM systems is desirable. - Possession of a valid Class B driver's license and willingness to travel occasionally. - We are seeking a solutions-oriented technician with a strong commitment to accuracy and customer satisfaction. - You live in Amsterdam region Benefits - Start Date: As soon as possible - This i...